Importance of Effective Communication
Many people believe communication is the process of transferring information and receiving feedback on one’s message. Well, it is, but this should not be the essence of communicating. People should not be communicating simply to pass on something. Communication should be something that breeds understanding and keeps people working towards the same goals. The above statement brings us to effective communication. Effective communication not only makes the essence of communicating clear but also leads to other often ignored advantages. Effective communication simply means communicating in a way that not only makes sure that information or message is delivered but that the message induces the action or reaction it was expected to. It is a communication that does not look forward to a response but has an objective which it aims at achieving. Communication is an important asset which is used well can help an organization achieve its goals. Its importance is indeed unmatched, and organizations which have invested in ensuring communication is swift are reaping great benefits. This article will elucidate further on the importance of effective communication.
The first importance of effective communication is that it helps to build and maintain relationships. When people are communicating well, and information is flowing seamlessly, people are drawn to each other, and productivity levels also tend to be higher. Effective communication means positive encounters with colleagues. It also means that information induces the right or expected action or reaction meaning that there will be fewer altercations and people will be doing what is expected of them. Constructing positive relationships within the workplace is quite hard, and this is mainly because of the different personalities people have. However, effective communication helps to bridge this gap and make sure that people are always on the same page regardless of their position and egos.
Secondly, effective communication facilitates or fosters innovation among the employees. With a management that understands the essence of effective communication, employees are made to feel comfortable sharing their views and ideas on expanding and growing the company. Employees thrive in an environment where they feel they belong or have their needs and wants listened to. When given the freedom to share their ideas and notions, employees feel like they belong or a part of the organization. This induces greater feelings of loyalty and many of them, therefore, give their best to the organization. There is no greater feeling than the one that comes after one has their idea implemented and taken seriously by their boss or manager. Factors such as retention will also be positively impacted when an organization embraces this approach of letting their employees share their ideas. Additionally, it will also be easier for employees to merge their personal goals with those of the organization and work towards achieving both.
The truth is, when you build and encourage effective communication within an organization, you end up having an effective team in the end. When communication is seamless, the workplace ends up being or having a more cohesive atmosphere which will not only boost employee morale but also bring them closer to each other. Every time employees feel involved in what the company is doing, many feel more secure in their different roles. Employees expect to be told about their work progress and to be motivated whenever they achieve something. Unknowingly to the management, these factors motivate employees, and many of them will feel closer to the management than before. Instead of having a workforce which is full of individuals, one will end up having a team which will propel the organization’s vision and purpose further towards reality.
Any company that claims to stand for truth and does not embrace effective communication is living a lie. Effective communication fosters transparency within the organization. Transparency is the first sign of a functional team, and without it, an organization will only have individuals who conceal information as they await their colleague’s downfall. Selfishness will be the driving force behind what many employees do, and the company’s vision and objectives will become harder to achieve. Transparency will also help an organization avoid issues of embezzlement and other corruption induced behaviors. Managers will also have an easy time with the employees because information will be flowing flawlessly. It is often said that upward communication is hard to achieve. However, with effective communication, managers will have an easy time with their employees and information will flow both ways.
Finally, effective communication is also important because it makes managing easy. When communication is broken down, it is often quite difficult for managers to communicate to their employees about their responsibilities. Employees, therefore, work without knowing what is expected of or from them. The result is chaos and a skilled workforce which cannot achieve the company’s goals. However, with effective communication in place, it becomes easier to communicate to the employees because information is flowing.
In conclusion, communication is indeed an asset to an organization. Without seamless communication, it will indeed be difficult to not only manage but also motivate employees.